Responsible Gaming
Gambling Should Be Entertainment
At True Fortune Casino, we're committed to promoting responsible gambling. Gambling should always be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase your losses.
Age Verification
True Fortune Casino is only available to players aged 18 years or over in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity and age at any time. If you are under 18, please do not attempt to gamble on our site.
Warning Signs of Problem Gambling
If you recognize any of the following signs, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with increasing amounts of money to achieve the same level of excitement
- Spending more time and money on gambling than you intended
- Neglecting work, school, family, or social responsibilities due to gambling
- Experiencing anxiety, stress, or depression related to gambling
- Borrowing money or using credit to fund gambling
- Feeling restless or irritable when trying to reduce or stop gambling
- Lying about the extent of your gambling activities
- Using gambling as an escape from problems or negative emotions
Self-Help Tools & Features
True Fortune Casino provides several built-in tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a set timeframe
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account for a cooling-off period
- Time Limits: Set session time limits to prevent extended gambling sessions
To access these tools, log in to your account or contact our customer support team.
Support Organizations & Resources
If you need help or support, please reach out to one of the following organizations:
United Kingdom
- GamCare – Free confidential support and counselling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (24/7, free phone support) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Self-exclude across all UKGC-licensed online casinos - Gamblers Anonymous – Support group meetings
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Need Help?
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in reaching out – support services are confidential and free of charge.
Contact one of the organizations listed above today. Remember: it's never too late to take control and get the help you need.
Contact Us
For questions about our responsible gaming policies or to access self-help tools, please contact our customer support team at [email protected].